+27 (0) 82 823 9978 [email protected]

Senior Specialist: Credit Client Incentives – SA1117

Our client is looking for a Senior Actuarial Student to join their Credit Client Strategy team, tasked with creating a best-in-class credit incentives program that delivers client retention and financial performance and coordinating with various departments to ensure a holistic credit benefits value proposition. Candidates who are interested should ideally have predictive analytics experience, experience in retail credit management, and experience influencing client engagement solutions.  

Responsibilities will include: 

Developing A Life Time Value Segmentation Framework 

  • Create, own and drive credit client lifetime value segmentation framework. 
  • Define key segment opportunities by mining long term behaviour trends. 
  • Apply actuarial techniques to analyse client lifetime value. 

Co-Create Credit Incentive Program Business Case 

  • Work with various departments to ensure the credit incentive program delivers within the organisation’s financial plan.   
  • Work with the Client Engagement, and Client Experience departments to ensure the credit incentive program optimises the client journey. 
  • Work with the Business Solutions department to ensure the credit incentive program delivers within the overall credit incentive program plan. 
  • Work with the Decision Science, and Client Insights departments to build deep insight predictive models. 

Drive Credit Incentive Program Roadmap  

  • Develop the strategy and roadmap for the credit incentive program based on deep client insights including behavioural incentives and re-employability assistance benefits 
  • Define the client value proposition for the credit incentive program. 
  • Take a lead role in business problem solving, guidance on methodologies, and innovation for the credit incentive program. 

For more information, please contact Jurie ([email protected] or +27 (0)82 474 1298). 

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